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Sorry for the late reply about your DVD. We see it has been sometime since your DVD was sent.

In this case it looks like your DVD may have been lost during postage.

Unfortunatly we no longer stock this item so we would like to issue you with a full refund.

This will be processed through paypal, if there are any problems please let us know.

We are very sorry for the inconvenience this may have caused, if you have anymore questions please feel free to ask.